ONE PARTNER
Truck dispatching, freight logistics, and call center operations — unified across the US under one accountable team.
With dispatching, logistics, and a full-scale call center under one roof, your business runs the way you demand: predictably, transparently, and without excuses.
That means no missed calls, no finger-pointing between vendors, and no delays lost in handoffs. Just one team, accountable from first ring to final delivery.
2,500+
Loads dispatched per month
98.2%
On-time delivery rate
8+
Years in operation
Seamlessly scaling from 24/7 call center agents and frontline dispatchers to dedicated enterprise account management.
Our call center operates around the clock. Live agents handle driver check-ins, shipper inquiries, load tracking updates, and resolve issues in real-time.
You don't get passed around. You are assigned a single point of contact who understands your fleet, your routes, and your business rules.
For large-scale operations, we plug directly into your TMS via API. Automated call routing, CRM integration, and custom reporting handle your data seamlessly.
Our operations leaders review your account quarterly — analyzing call center KPIs, dispatch efficiency, cost-saving opportunities, and carrier performance metrics.
Round-the-clock inbound and outbound calling, driver check-ins, shipper updates, and customer support for your logistics operation.
Expert dispatchers finding the best-paying loads, negotiating rates, and keeping your trucks moving with zero downtime.
Connecting shippers with reliable carriers. We handle rate negotiations, carrier vetting, and load matching across all 48 states.
Complete fleet oversight — from compliance and maintenance scheduling to driver performance monitoring and fuel optimization.
Paperwork, billing, invoicing, carrier packets, and document management — all handled so you can focus on growing your business.
Advanced dynamic routing software to minimize transit times, reduce empty miles, and meet strict delivery windows.
Complete load visibility with real-time GPS tracking, call center activity dashboards, and instant electronic proof of delivery.
With dispatching, call center, and full logistics support under one roof, your operation runs the way your business demands: predictably, transparently, and without excuses.
Real people, always available. Whether it's a routine check-in call, a shipper inquiry, or an urgent issue — our agents pick up the phone and own the outcome.
Know exactly where your cargo is at every
milestone. Live visibility means faster decisions
and zero guesswork.
From coast-to-coast lanes to regional corridors, our carrier network and call center operations span every major route your business relies on.
My business wouldn't be where it is today without Quantum Logistics. Their dispatch team finds the best loads consistently, and the call center handles all my check-ins and broker communications. Having dedicated account managers who know my routes has been a game-changer. QL for the win.
As a first time supplier working on a major US logistics project, I came up against uncharted territories. It was a three month discovery and mobilization period until the first shipments started rolling out. Looking back, I really appreciate Hassan's effort in helping us understand what is required and how to execute flawlessly. Our first-time-right delivery success was no coincidence. It was Hassan's relentless attention to details...
Straightforward answers, so you can move forward with confidence.
Quantum Logistics is a full-service logistics and call center company serving US trucking companies. We provide truck dispatching, freight brokerage, 24/7 call center support, back-office operations, and fleet management services.
We primarily serve the US trucking industry — owner-operators, small to mid-size fleets, freight brokers, and logistics companies that need reliable dispatching and call center support.
We provide comprehensive truck dispatching — load searching, rate negotiation, broker setup, route planning, and 24/7 driver support. Our call center team handles all check-ins, shipper updates, and communication on your behalf.
Yes. Our call center operates 24/7 with trained agents handling inbound and outbound calls — including driver check-ins, shipper inquiries, appointment scheduling, load tracking updates, and after-hours emergency support.
Our dispatching services are typically priced as a percentage of the gross load revenue. Call center services are billed on a per-seat or per-hour basis depending on your volume. We offer custom packages for fleets of all sizes.
Absolutely. We handle all back-office operations including paperwork management, invoicing, factoring support, carrier packet completion, compliance documentation, and more — so you can focus on driving and growing.
Yes. Whether you're a single owner-operator or managing 200+ trucks, our dispatch and call center operations scale to match your growth — with dedicated account managers, custom workflows, and tiered support levels.
Simply fill out our contact form or call our team directly. We'll schedule a quick discovery call to understand your needs and have you set up within 24-48 hours.
Still have questions? Our team is here to help.
EMAIL US
We are here to help you grow without hassle.
No hold queues. No runaround. Just experienced
dispatchers and call center agents ready to work for you.
